Contact us

What we can help with

We are glad to hear about mistakes in the written content, calculators that behave oddly, pages that render badly on your device, and cities or tools you would like us to add. If you are reporting a bug, telling us your browser and what you entered makes it far easier to reproduce.

• Factual corrections in the city guides or calculator explanations
• Bugs, layout problems or pages that fail to load
• Suggestions for cities or calculators to add
• Privacy requests, including access, correction and deletion
• Press and general enquiries

What we cannot help with

We cannot provide a custom forecast, confirm whether an event will be rained out, or give an opinion on weather for a wedding or a flight. The forecast you see is the National Weather Service forecast, and we have no information beyond it.

We also cannot change or explain an official alert. If a warning for your area seems wrong, your local NWS forecast office is the right contact, and they take public reports seriously — storm reports from the public are part of how warnings get verified.

For anything urgent involving weather, do not use this form. It is not monitored continuously. Call 911 for an emergency.

How to reach the right place instead

A lot of weather questions have a better destination than us, and pointing you there directly saves everyone time.

For an official forecast discussion explaining the reasoning behind a forecast, every National Weather Service office publishes an Area Forecast Discussion written by the forecaster on duty. It is technical but readable, and it is the best source for understanding why a forecast is uncertain. Find your office at weather.gov and look for the forecast discussion link.

For river levels and flood forecasts, the NWS operates the National Water Prediction Service, which publishes observed and forecast stage for thousands of river gauges. For tropical systems, the National Hurricane Center is the sole authoritative source for track, intensity and storm surge forecasts. For severe thunderstorm and tornado outlooks, the Storm Prediction Center publishes convective outlooks one to eight days ahead.

For air quality during wildfire smoke events, AirNow combines federal, state and local monitoring into a single index. For climate records and historical data — monthly normals, record highs, long-term station records — the National Centers for Environmental Information holds the archive, and it goes back much further than anything we present here.

If you need certified weather records for an insurance claim or a legal proceeding, that is a specific service NCEI provides for a fee. Screenshots from this site will not satisfy a court or an adjuster, and we cannot certify anything.

Response times and corrections policy

This is a small operation, so replies usually take a few business days. Corrections get priority, because a factual error on a page is worse than an unanswered question.

When a correction turns out to be right, we fix the page and we say so rather than editing quietly. If the error was significant — a wrong formula, a wrong number in a climate table, a safety statement that was misleading — we note the change on the page itself. Anything that touches a calculator gets re-tested against the relevant National Weather Service reference values before the fix goes live.

If you write to tell us something is wrong and we disagree, we will explain why and cite the source we relied on. Occasionally that leads to us finding out the source itself was ambiguous, which has already improved a couple of explanations here.

What happens to your message

The form collects your name, email address, subject and message. It also records the time of submission, your IP address and your browser user agent, which we keep for a short period purely to identify and block automated spam.

We use your email address to reply and for nothing else. We do not add you to a mailing list, we do not have a mailing list, and we do not sell or share contact details with anyone. Messages are stored on the server and deleted once they are no longer needed, generally within twelve months.

The full detail is in our privacy policy, including how to request access to or deletion of anything we hold about you.